Nigeria's informal sector is the nation's economic powerhouse, providing livelihoods for most of its population and contributing significantly to its Gross Domestic Product (GDP). Far from being a "shadow economy," it is a dynamic system, with its informal logistics networks acting as crucial arteries for economic activity.
The Informal
Economy: A Core Economic Driver
The informal economy is a dominant force in Nigeria, contributing over 50% to the nation's GDP and employing over 90% of its workforce. This sector encompasses diverse activities, from market traders and street vendors to small-scale manufacturers. The National Bureau of Statistics reported that informal workers constituted 92.7% of the workforce in Q1 2024. This vast ecosystem serves as a vital buffer against unemployment, offering a critical safety net where formal systems are lacking. Policy approaches that dismiss this sector as a "problem" overlook its fundamental role in Nigeria's economic reality and often lead to ineffective top-down initiatives.
Genesis of Informal Logistics: A Necessary
Response
The widespread presence of informal logistics networks in Nigeria is a
direct consequence of long-standing inadequacies in formal state
infrastructure. Decades of insufficient public transportation and logistics
provisions have created a significant gap in mobility, particularly for a
rapidly urbanizing population. This void has been filled by a multitude of
private entrepreneurs who have developed a self-organizing system that now
handles an estimated 70% to 80% of all motorized urban trips in major centers.
The informal system's competitive advantages lie in its flexibility,
responsiveness to demand, and ability to access areas inaccessible to larger,
formal vehicles.
Key
Characteristics of the Network
Nigeria's informal logistics networks operate with distinct
characteristics adapted to their environment:
Cash
Transactions: Cash remains the preferred method of exchange due to
unreliable digital infrastructure and low trust in formal financial systems.
While facilitating quick transactions, this reliance poses challenges for
record-keeping and formal financial integration.
Limited
Formal Record-Keeping: Most informal businesses maintain minimal
comprehensive accounting records, hindering formal performance assessment and
access to traditional credit.
High
Adaptability: These businesses, including logistics operators,
demonstrate remarkable agility in adjusting services, pricing, and operations
in response to market changes, customer needs, or regulatory pressures, crucial
for navigating Nigeria's volatile economic climate.
Reliance on
Social Networks and Trust: Strong social networks and trust-based
relationships form the bedrock of the informal economy, acting as a crucial
substitute for formal legal and contractual enforcement. Local trade
associations and unions play a pivotal role in information sharing, dispute
resolution, and self-regulation.
Urban
Arteries: Mobility and Micro-Logistics
Nigeria's cities, especially Lagos, are characterized by the constant
movement driven by informal transport networks. These urban arteries comprise
various modes, a unique economic model, and a hierarchical human ecosystem.

Modes of
Operation: Danfo, Okada, and Keke
Three iconic informal vehicles dominate the urban transport landscape,
collectively responsible for an estimated 70-80% of all motorized passenger
trips in major cities:
Danfo (Minibuses): These yellow minibuses form the backbone of
high-capacity transit on main urban corridors in Lagos, filling the gap left by
insufficient formal public transport.
Okada (Motorcycle Taxis): Valued for their speed and agility, Okadas
navigate traffic and unpaved roads, providing critical point-to-point and
last-mile connectivity.
Keke (Tricycles): Also known as Keke Marwa, these three-wheeled vehicles offer a balance of safety and capacity, maneuvering through congested streets and accessing areas not served by buses.
The
"Target System": Precarious Efficiency
Many urban informal transport operators adhere to a "target system." Drivers lease vehicles daily from owners, obligated to remit a fixed "target" sum regardless of total earnings. Their income is what remains after paying the target and covering operational costs like fuel, conductor wages, and union levies. This intense daily financial pressure incentivizes behaviors like aggressive driving, vehicle overloading, and abrupt stops to maximize passenger volume, leading to visible inefficiencies and safety concerns. This system's issues are thus predictable outcomes of its core economic model.
The Human
Ecosystem: Control and Extraction
The informal transport sector is supported by a complex human hierarchy
that facilitates operations but also institutionalizes value extraction. The
National Union of Road Transport Workers (NURTW), formed in 1978, acts as a
powerful, quasi-state institution, de facto controlling most motor parks and
routes. While providing some order and protecting members, it is associated
with corruption and often uses informal agents ("agbero") to enforce
revenue collection. This dual role makes the NURTW essential to the system's
stability yet an obstacle to formal reform.
Case Study:
The Lagos Market Supply Chain
Lagos market women exemplify the challenges within this informal
logistics network. They rely entirely on informal transport to move goods from
regional markets to their stalls. Key challenges include:
High
Transport Costs: These costs disproportionately consume profits,
often exceeding 15% of monthly income, inflated by premium charges for goods
and traffic congestion.
Lack of
Suitable Public Transport: Formal buses often prohibit freight, forcing
reliance on informal vehicles at inconvenient hours (e.g., 4 am to 6 am).
Security
Risks: Early morning journeys expose them to significant risks, including
robbery. These hurdles impact business viability and consumer food prices.
Rural-Urban
Lifeline: Agricultural Supply Chains
Nigeria's informal logistics networks are vital for connecting agricultural heartlands with urban consumption centers, moving vast quantities of food across the country. This rural-urban supply chain heavily depends on informal operators.
Mapping the
Flow: North to South
Most staple crops and fresh produce in Nigeria, such as tomatoes,
peppers, onions, yams, grains, and cattle, are cultivated in the northern
states but consumed in the densely populated southern cities like Lagos,
Ibadan, and Port Harcourt. For instance, a major flow of tomatoes travels from
Kaduna State to southwestern states. This north-south road transport axis is
critical due to the near absence of a functional freight rail network. This
heavy reliance on road transport creates systemic vulnerability; disruptions
from poor infrastructure or security incidents immediately affect food
availability and prices in urban centers. This vulnerability was highlighted in
February 2021 when the Amalgamated Union of Foodstuff and Cattle Dealers of
Nigeria organized a blockade, stopping food movement from north to south.
Bottleneck Analysis: A Chain of Inefficiency
The agricultural supply chain is plagued by interconnected bottlenecks
that raise costs and degrade product quality. Post-harvest losses for
perishable goods like fruits and vegetables are staggering, ranging from 30-50%
and even up to 40-70% for some items.

Key
inefficiencies include:
Farm Gate: Lack of on-farm storage and poor access roads lead to low
farm-gate prices and immediate quality degradation.
Rural
Aggregation: Inadequate local storage and poor handling practices
result in value capture by middlemen and mechanical damage.
Inter-Regional
Transit: Deplorable road conditions, numerous official and unofficial
checkpoints leading to extortion, and a severe lack of cold chain
infrastructure significantly increase transit times (a 12-hour journey can take
2-3 days) and costs. Less than 10% of fresh produce in Nigeria moves through a
cold chain. Security risks like theft and harassment further compound issues.
Urban
Wholesale/Deconsolidation: Congestion and inefficient unloading at urban
markets cause further delays and spoilage.
Last-Mile
Distribution: High intra-city transport costs, reliance on
inefficient informal vehicles, and traffic congestion add a final layer of cost
and quality degradation.
Key Actors:
"Charter-men" and Middlemen
Two main informal actor groups manage this supply chain:
"Charter-men": These
owner-operators of trucks and lorries form the backbone of commodity transport,
navigating difficult roads and security risks. They are often regulated by
informal guilds.
Middlemen: Essential
intermediaries who aggregate produce, provide cash to farmers, and manage
logistics. Their market power often allows them to buy produce at low farm-gate
prices, capturing significant profit and contributing to farmer impoverishment.
Last-Mile Delivery (LMD) in the Digital Age
Nigeria's booming e-commerce sector, with projected revenues reaching
approximately $10.00 billion by 2029, has created intense demand for last-mile
delivery. LMD is crucial for customer satisfaction; as high as 85% of online
shoppers would not make a repeat purchase after a poor delivery experience.
Navigating the Urban Maze: LMD Challenges
Informal operators, primarily Okada and Keke riders, form the de facto
LMD workforce in Nigeria's dense urban environments, valued for their ability
to navigate traffic. However, structural deficiencies hinder efficiency:
Inaccurate
Addressing Systems: The lack of standardized addressing means deliveries
rely on landmarks and multiple phone calls, proving inefficient and
time-consuming.
Traffic
Congestion: Severe traffic in megacities like Lagos leads to unpredictable
delivery times and increased operational costs.
Payment and Trust Issues: The prevalence of Cash-on-Delivery (COD) increases failed delivery rates and security risks for riders carrying cash.
This collision of digital economy precision and physical world
informality creates immense friction, driving high costs and delays.
Technology, such as GPS pins for digital addresses, is increasingly being
deployed to bridge this gap.
The Rural Divide: Amplified LMD Challenges
LMD is significantly more challenging in rural areas, where
infrastructure and technology deficits are magnified. Undeveloped and poorly
maintained rural road networks make physical access difficult and expensive,
creating a prohibitive barrier for many e-commerce and logistics companies,
thus deepening the urban-rural economic and digital divide.
The emergence of digital logistics platforms is starting to transform
this landscape. By aggregating informal riders, these platforms introduce
"soft formalization" with features like real-time tracking, digital payments,
and performance metrics. This hybrid model enhances efficiency and transparency
but also raises questions about the future of work for self-employed
contractors without formal employment benefits.
Systemic Frictions and the Path Forward
Nigeria's informal logistics networks present paradoxes: they are
indispensable yet inefficient, resilient yet reflective of state failures. Past
policies of neglect or eradication have largely failed. The way forward lies in
pragmatically integrating formal and informal systems.
Integration Imperative: Beyond Eradication
The historical approach of replacing informal systems with
"modern" formal infrastructure has failed, as exemplified by limited
Bus Rapid Transit (BRT) systems that do not integrate with existing informal
networks. This flawed perspective misidentifies the informal network as a
problem rather than a vital system. A shift towards collaboration and gradual
upgrading is essential. Empowering operator associations, including the NURTW,
is crucial. Engaging these groups as partners can facilitate the introduction
of safety standards, driver training, and improved working conditions from
within the system.
The Digital Catalyst: Bridging Formal and
Informal
Technology is a powerful catalyst for transforming Nigeria's logistics.
Digital platforms are already bridging the formal-informal gap, creating
market-led pathways to efficiency and transparency. Freight-matching platforms
connect shippers with informal truck operators, and LMD aggregation platforms
organize informal riders for e-commerce.
These
technologies offer "soft formalization" through:
Transparency: Real-time
tracking, upfront pricing, and digital proof of delivery foster trust and
accountability.
Efficiency: AI and data
analytics optimize routes, reduce empty trips, and balance supply and demand.
Data
Generation: These platforms generate valuable real-time data on the informal
logistics economy, aiding private and public sector planning.
Supporting the adoption of these digital tools and collaborating with
operator associations can foster a hybrid logistics system that leverages the
informal network's strengths while mitigating its weaknesses, ultimately
supporting Nigeria's economic growth.